Terms and Conditions

Last Updated: February 16, 2023

1. Introduction

Welcome to Divyajyoti Trust (“we,” “our,” or “us”). These Terms and Conditions govern your use of our services, website, and facilities located at Suthar Falia, Mandvi, Surat, Gujarat, India. By accessing our services, you agree to be bound by these terms.

2. Services

2.1 Medical Services

  • We provide ophthalmological services, including but not limited to general eye care, surgeries, and specialized treatments
  • Operating hours are Monday to Sunday, 8:30 AM to 1:30 PM and 2:30 PM to 5:30 PM
  • General OPD remains open on Sundays, while Specialty OPD is closed
  • Services are subject to appointment availability and medical staff discretion

2.2 Educational Services

  • We offer training programs for optometry students and vision assistants
  • Participation in educational programs is subject to separate enrollment terms and conditions
  • Training schedules may be modified based on field work requirements

3. Appointments and Registration

3.1 Scheduling

  • Patients must schedule appointments through authorized channels
  • Emergency cases will be handled according to medical priority
  • Rescheduling or cancellation must be communicated at least 24 hours in advance

3.2 Documentation

  • Patients must provide accurate personal and medical information
  • Valid identification and previous medical records may be required
  • False information provision may result in service denial

4. Patient Rights and Responsibilities

4.1 Patient Rights

  • Right to receive appropriate medical care
  • Right to privacy and confidentiality
  • Right to informed consent before procedures
  • Right to access medical records as per applicable laws

4.2 Patient Responsibilities

  • Provide accurate medical history and information
  • Follow prescribed treatment plans
  • Respect hospital policies and staff
  • Make timely payments for services rendered

5. Payment and Insurance

5.1 General Terms

  • Payment is required as per hospital policy
  • We accept various payment methods as communicated at our facility
  • Ayushman Bharat (PMJAY) coverage is accepted as per scheme guidelines

5.2 Insurance and Schemes

  • Insurance coverage verification is patient’s responsibility
  • Scheme benefits are subject to eligibility and verification
  • Prior authorization may be required for certain procedures

6. Privacy and Data Protection

6.1 Information Collection

  • We collect personal and medical information for treatment purposes
  • Information is stored securely as per applicable laws
  • Data may be used for research purposes with appropriate consent

6.2 Information Sharing

  • Medical information may be shared with referring physicians
  • Data may be shared with insurance providers as required
  • Anonymous data may be used for research and quality improvement

7. Research and Clinical Trials

7.1 Participation

  • Participation in research studies is voluntary
  • Separate consent will be obtained for research participation
  • Participants may withdraw from studies as per protocol guidelines

7.2 Data Usage

  • Research data will be handled confidentially
  • Results may be published in medical literature
  • Patient identity will remain confidential in publications

8. Website and Communication

8.1 Website Usage

  • Website content is for informational purposes only
  • We are not responsible for technical issues or interruptions
  • Email communication should be directed to:
  • support@thedivyajyotitrust.org

8.2 Content

  • Website content is subject to copyright
  • Materials may not be reproduced without permission
  • We reserve the right to modify content without notice

9. Liability and Disclaimers

9.1 Medical Disclaimer

  • Medical advice provided is specific to individual cases
  • Results of treatments cannot be guaranteed
  • Emergency services should be sought for urgent conditions

9.2 Limitation of Liability

  • We are not liable for indirect or consequential damages
  • Liability is limited to the extent permitted by law
  • Force majeure events may affect service delivery

10. Modifications

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website or premises. Continued use of our services constitutes acceptance of modified terms.

11. Contact Information

For questions regarding these terms, please contact:

Divyajyoti Trust
Suthar Falia, At & Po Mandvi
Dist. Surat – 394 160, Gujarat, India
Phone: 02623 – 221180
Eye Bank Mobile: 7046991251
Registration No: E 6921 – Surat (19.1.2010)

12. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Surat, Gujarat, India.

Scroll to Top